Returns & Exchanges
At BullyBillows, we want you and your dog to be 100% satisfied with your premium gear. If the fit isn't perfect or you've changed your mind, you can return your items within 30 days of delivery provided they are in brand-new, hair-free condition.
Check Eligibility
Ensure your items are unwashed, free of dog hair, and in their original packaging with all tags attached to qualify for a full refund or exchange.
Submit a Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your products and include the generated return slip inside the parcel to ensure our warehouse team can identify your order quickly.
Ship and Track
Affix the shipping label to your package and drop it off at your nearest carrier location; keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing